Armed Security Officer-RETAIL

Job Overview

We are seeking a dedicated and vigilant Armed Security Officer to oversee safety and security within a retail environment. This role involves providing excellent customer service while maintaining a secure shopping experience for all patrons and staff. The ideal candidate will be responsible for enforcing security protocols, managing access control, and responding effectively to emergencies. A strong focus on conflict de-escalation, incident reporting, and adherence to security regulations is essential to ensure the safety of the retail location.

Duties

• Conduct regular patrols of the retail premises to monitor for suspicious activity and ensure safety.
• Handle firearms responsibly and in accordance with all safety protocols and legal regulations.
• Provide exceptional customer service by assisting shoppers, answering questions, and maintaining a welcoming environment.
• Manage access control systems to regulate entry and exit points, ensuring only authorized personnel and customers are permitted.
• Respond promptly to emergency situations, including fire alarms, medical incidents, or security breaches.
• De-escalate conflicts or disturbances calmly and professionally to prevent escalation or violence.
• Write detailed incident reports accurately documenting any security-related events or concerns.
• Enforce security policies and procedures in compliance with company standards and legal requirements.

Experience

• Prior experience in retail security or a similar role is preferred.
• Proven ability to handle firearms responsibly and safely.
• Strong skills in conflict resolution, conflict de-escalation, and emergency response procedures.
• Familiarity with access control systems and surveillance equipment.
• Excellent communication skills with a focus on customer service.
• Ability to remain calm under pressure while maintaining vigilance during patrols and incident management.

This position offers an opportunity to contribute to a safe shopping environment while utilizing your security expertise in a dynamic retail setting.

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule

Work Location: In person