Armed Security Supervisor

Rocky Mountain Protective Service Inc. is seeking an experienced Armed Security Supervisor to provide daily leadership and operational oversight for an armed security team in a professional, public-facing environment.

The Supervisor will be responsible for maintaining security coverage, monitoring officer performance, responding to incidents, and ensuring all security procedures and professional standards are followed.

Responsibilities

• Supervise and provide daily direction to armed security officers.
• Ensure all assigned posts remain properly staffed and covered.
• Conduct shift briefings and routine post inspections.
• Monitor officer attendance, punctuality, uniform appearance, equipment, and performance.
• Support access control, patrol, building security, and incident-response operations.
• Ensure established security procedures are consistently followed.
• Provide professional customer service to employees, visitors, and the public.
• Assist with verbal de-escalation and security incidents.
• Review daily activity and incident reports for accuracy.
• Report significant incidents through the appropriate chain of command.
• Assist with call-offs and replacement staffing.
• Monitor officer training and qualification compliance.
• Perform security duties when necessary to maintain coverage.

Qualifications

• Previous professional security experience required.
• Supervisory, lead officer, or team-lead experience preferred.
• Armed security, corrections, military, law-enforcement, or similar experience preferred.
• Strong leadership, communication, customer-service, and conflict-resolution skills.
• Strong report-writing and documentation skills.
• Ability to remain calm and make sound decisions during incidents.
• Must successfully complete required background checks and fingerprinting.
• Must meet all applicable armed-security qualification requirements.

Training & Certifications

Candidates must be able to complete or maintain required:

• Firearms qualification
• Use of Force training
• Verbal de-escalation training
• Stop the Bleed training
• First Aid/CPR certification
• Required security and assignment-specific training

Rocky Mountain Protective Service Inc. is an Equal Opportunity Employer