Artificial Intelligence Engineer

Software Guidance & Assistance, Inc., (SGA), is searching for a AI Product Engineer (LLM, voice AI agent) for a full-time employee position with one of our premier Start up clients in San Francisco, CA (hybrid 2-3 days onsite weekly).

Responsibilities :

• As a Product Engineer you'll build the AI agents that are the product, the voice interviewers that talk to thousands of candidates, and the systems that turn those conversations into decisions. You'll work across the stack with real ownership and autonomy, and see your work hit real users the same week you ship it.

What you'll be doing:

• Design and ship voice AI agents: real-time phone interviews with sub-300ms latency (LLM orchestration, WebSockets, FastAPI)
• Build the prompt and agent architecture: reusable, multi-vertical interviewer systems, each client customizes their own screening logic, voice personality, compliance rules
• Turn messy voice conversations into structured, reliable candidate scores
• Run evals and reliability work: audit agents across a live fleet, catch regressions, keep behavior consistent at scale
• Build the agentic infrastructure that lets every client spin up and tune their own screening workflows

Required Skills :

• Microsoft Azure,
• Python,
• Next.js,
• LLMs,
• AI Agents

Preferred Skills :

• voice/speech systems,
• real-time streaming,
• eval frameworks,

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.