Asistant Manager, Finance, Client Support

About the role

We are seeking an experienced and proactive Assistant Manager, Finance – Client Support to join our Finance team. This role is responsible for managing client-related financial operations, ensuring accurate billing and collection processes, monitoring account performance, and serving as a key business partner between Finance, Commercial, Operations, and clients. The successful candidate will play an important role in driving process efficiency, maintaining financial accuracy, supporting business growth, and delivering excellent client service.

Key responsibilities:

• Oversee end-to-end billing and invoicing processes to ensure accurate and timely charging to clients
• Review and validate supporting documents, statements of expenditures (SOE), and line account reports prior to submission
• Monitor client transactions and ensure compliance with contractual agreements and company policies
• Follow up on outstanding receivables and coordinate collection activities to minimize overdue accounts
• Investigate and resolve billing discrepancies, disputes, and reconciliation issues
• Prepare and analyze client financial reports, account reconciliations, and revenue tracking reports
• Monitor account performance and identify any overspending, deviations, or revenue leakage
• Ensure proper maintenance of financial documentation and audit trails
• Act as a key contact point for clients regarding financial and billing matters
• Build and maintain strong relationships with clients, commercial teams, and internal stakeholders

Qualification:

• Bachelor's Degree in Accounting
• Minimum 5 years of experience in Accounting, Finance Operations, Billing, Client Finance Support, or related fields
• Experience handling client billing, account reconciliation, collection, and financial reporting
• Good understanding of accounting principles, accounts receivable processes, taxation basics, and financial controls
• Experience working with ERP systems; SAP experience is highly preferred
• Prior experience in the Healthcare industry will be an added advantage.
• Strong analytical, problem-solving, and stakeholder management skills
• Ability to work independently while managing multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong command of English, both written and spoken