Asistant Restaurant / Restaurant Manager

1. JOB DESCRIPTION

Job Title

Assistant Restaurant / Restaurant Manager

Occupation

FOOD SERVICES SERVICE CREW

Job Description & Requirements

Job Responsibilities:
Has overall shift responsibilities and is accountable for the smooth running of the restaurant

Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet

Lead and motivate staff in achieving sales targets and customer satisfaction

Develop and maintain the highest standard of service quality

Ensure all cost expenses are well managed

Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.

Involve, prepare pre-service meeting/roll call for staff

Evaluate the operations and procedures and suggest improvements

Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards

Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ

Attend all meetings and training programs when required

Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences

Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers