SouthLight Healthcare
Assertive Engagement Qualified Professional
11 days ago
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Important information
Salary:
$21 / hour
Location:
Raleigh, NC, USA
Work mode:
Onsite
Published on:
17 October 2026
What they need
Assertive Engagement Qualified Professional
Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!
As our Assertive Engagement QP, you will provide direct care services to identified clients that are appropriate for Assertive Engagement services. The position provides a short-term engagement targeted to populations or specific consumer circumstances that prevent the individual from fully participating in needed care for mental health or addiction issues. You will play a critical role in addressing Social Determinants of Health needs and any other barriers to allow a smoother transition into ongoing services through flexibility and meeting the consumers' particular needs in their own environment or current location (i.e., hospitals, jail, shelters, streets, etc.) as they transition into the appropriate level of care.
This is a community-based role that covers multiple counties - we provide mileage reimbursement!
Pay
Starting pay for this role is $21.00 per hour.
Schedule
Monday - Friday, flexible daytime hours.
Benefits
Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.
You will be eligible for medical benefits the first of the month following your first 30 days. We have options for a standard plan, as well as an HSA with a $300 initial contribution and up to a $25 per paycheck match. You would receive 10 paid holidays as well as PTO hours which would accrue at a rate of 10 hours per month. After 6 months you would be eligible to enroll in our 401(k) plan which has a 4% match. We also provide company paid life insurance, short- and long-term disability, in house and paid training opportunities, and paid credentialing. SouthLight is also an approved employer for the Public Service Loan Forgiveness Program (PSLF).
Job Responsibilities of an Assertive Engagement Qualified Professional (QP)
- Provide case management services as necessary to clients on caseload
- Participate in outreach as necessary to build caseload in the community
- Establish relationships with a comprehensive, targeted listed of providers and other relevant community organizations including
- Meet with clients in the community, homes, and offices as needed (remain within the location ratio specified in service definition)
- Assist with addressing barriers to engaging in services in treatment settings
- Prevent and mitigate housing crises including being a point of contact for landlord
- Assist in developing daily living skills to stabilize and maintain housing
- Complete thorough transition plans for each client and assure a smooth transition to the next level of care
- Participate in supervision (monthly minimum) and necessary treatment team meetings
Qualifications of an Assertive Engagement Qualified Professional (QP)
Education and Experience
- Two years' experience working directly with adults struggling with mental health and substance use disorders
- Two years of experience working in community mental health setting preferred
- QP or AP status required as specified in NC statute - QP preferred
Knowledge, Skills, and Abilities
- Ability to easily connect with people with profound communication skills
- A constructive approach towards members
- Ability to manage crisis situations both in person and over the phone
- Ability to maintain confidentiality of the information collected from the members and their families
- Considerable knowledge of the dynamics and problems of addiction and current practices of treatment
- Strong commitment to the rights and abilities of each person with a severe and persistent mental illness to live in normal community residences
About SouthLight Healthcare
Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.
Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.
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