Asset Based Lending - Client Manager

At Arbuthnot Commercial Asset Based Lending, we pride ourselves on building long-term partnerships with our clients and helping businesses unlock their growth potential. We're looking for an experienced Client Manager to take ownership of a portfolio of asset-based lending clients, balancing strong risk management with outstanding relationship management. Working closely with business owners and leadership teams, you'll play a key role in protecting and growing our portfolio while delivering the high levels of service, expertise and commercial support that set us apart.

Role purpose

To manage all clients within the assigned portfolio in accordance with corporate objectives, approved policy & appetite statements and best practice, ensuring accuracy and integrity of data and records, as well as detecting errors and fraud. Delivering effective client risk management strategies for and provide high quality service to Arbuthnot Commercial Asset Based Lending clients.

• Develop & maintain strong relationship with clients at board level, maximising client life and retention.

• Keep bad debts and client attrition to a minimum.

• Support the sustainable and profitable growth of Arbuthnot Commercial ABL in all pricing discussions.

• Understand risk drivers and monitor triggers ensuring that risk is managed within Arbuthnot Commercial ABL Credit Policy and Procedures.

• Visit clients according to required frequency, prepare visit reports and annual reviews with recommended actions as necessary.

• Review underperforming and watch clients within the portfolio and recommend action to the Portfolio Management Meetings. Present outcomes to client in robust & positive way

• Analysis of client financial statements and forecasts to present to the Portfolio Management Meetings. Ensure client submissions, data and practices adhere to Finance Agreements.

• Comply with all client reporting metrics — producing reviews/reports as appropriate to the Portfolio Management Meetings

• Offer appropriate support to clients on day-to-day basis and resolve queries in a timely manner.

• Recognise and report compliance breaches, errors and potential frauds

• Work with external advisors (Accountants, Auditors, Lawyers) as necessary.

• Present a positive image of Arbuthnot Commercial ABL at all times.

• Support the Commercial Team in meeting growth targets, meetings KBIs and prospects as required.

• Onboard new clients in line with ABL procedures.

Person Specification

Knowledge / Experience

• Proven track record in ABL/AR financing or similar environment.
• Good understanding of ABL/AR product range, procedures, markets and industry sectors.
• Strong analytical & financial analysis skills.
• Handle high work volumes whilst maintaining accuracy, quality and client focus.
• Strong risk focused approach.
• Excellent verbal, written and presentation skills. Computer literate.
• Team player, establishes effective working relationships at all levels
• Work under pressure and to tight deadlines
• Professional, well-presented, client-focused approach

Qualifications

• Relevant degree or professional qualification desirable but not essential

Competencies

• Business & Commercial Focus
• Judgement & Problem Solving
• Influencing Others
• Expert Knowledge
• Team Working
• Planning and Reviewing

Client Focus

About Us

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

• Agile working
• Competitive salary, pension & holiday allowance
• BUPA Health cover
• 4x Life Assurance
• Income Protection scheme
• Discretionary bonus
• Market leading maternity/paternity and menopause policies
• Flexible benefits

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [email protected]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.