Cleveland State University
Assistant Academic Coach
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Cleveland, OH, USA
Work mode:
Onsite
Published on:
11 September 2026
What they need
Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications
- Bachelor’s degree from an accredited university or college, preferably in the field of student personnel services, adult learning & development, counseling, guidance, education, or a related field of study.
Preferred Qualifications
- Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
- Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
- Experience working with student population and recruitment efforts.
- Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs)
- Ability to creatively motivate, empower, and recognize students.
- Ability to increase retention and graduation rates.
- Working knowledge of student development, education policies, and trends.
- Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.
- Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.
- Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.
- Skilled in problem-solving, analysis, follow-through, influence, and persuasion
- Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.
- Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery.
- Knowledge of working with integrated software systems as an end user and utilizing social networking communications.
- Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
- Ability to work evenings and weekends, as required.
Requisition Number
PT0703957S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting
Special Instructions to Applicants
Applicant Instructions
Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Mailed or emailed application materials will not be accepted.
Hours per week
40
Work Schedule
Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy
Full Time/Part Time
Full Time
Posted Date
09/11/2026
Close Date/Application Deadline
Open Until Filled
Yes
Review Begins
09/18/2026
Tentative Start Date
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