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Assistant Academic Coach

Exclusive opportunity

Onsite

Assistant Academic Coach

Cleveland State University

Assistant Academic Coach

Skills

Data AnalysisMicrosoft Teams

1 month ago

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Important information


Contract type:

Permanent

Location:

Cleveland, OH, USA

Work mode:

Onsite

Published on:

11 September 2026

What they need


Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.

Minimum Qualifications

  • Bachelor’s degree from an accredited university or college, preferably in the field of student personnel services, adult learning & development, counseling, guidance, education, or a related field of study.

Preferred Qualifications

  • Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
  • Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
  • Experience working with student population and recruitment efforts.
  • Experience using an early alert/advising system powered by predictive analytics.

Knowledge, Skills, and Abilities (KSAs)

  • Ability to creatively motivate, empower, and recognize students.
  • Ability to increase retention and graduation rates.
  • Working knowledge of student development, education policies, and trends.
  • Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.
  • Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.
  • Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.
  • Skilled in problem-solving, analysis, follow-through, influence, and persuasion
  • Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.
  • Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery.
  • Knowledge of working with integrated software systems as an end user and utilizing social networking communications.
  • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
  • Ability to work evenings and weekends, as required.

Requisition Number

PT0703957S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

Special Instructions to Applicants

Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Mailed or emailed application materials will not be accepted.

Hours per week

40

Work Schedule

Typically, Monday – Friday, 8:00 AM – 5:00 PM

Advertising Copy

Full Time/Part Time

Full Time

Posted Date

09/11/2026

Close Date/Application Deadline

Open Until Filled

Yes

Review Begins

09/18/2026

Tentative Start Date

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