Assistant Account Manager

Job Summary
We are looking to add an Assistant Account Manager to our team. It is a very normal, low-stress office job. You will basically help our main account managers keep track of client information. Sometimes the paperwork piles up. That is where you come in! We built this role to be incredibly easy to learn. So, let us be completely clear about who should apply. This role is a perfect fit for everyone. Whether you come to us with years of previous experience or absolutely zero experience, we want your application. Our team cares about finding good-hearted, hardworking people. We do not care if your resume is completely empty. Learning the ropes here takes just a few short days. You will fit right in.

Responsibilities

• Checking the shared team email inbox.
• Typing up notes after client phone calls so the main managers remember exactly what was discussed.
• Updating client phone numbers and mailing addresses in our computer system.
• Sending out welcome packets in the mail to new customers.
• Answering basic questions when people call the main office line, or just transferring them to the right person if you do not know the answer.
• Printing out meeting agendas before the big Thursday morning sit-down.
• Helping keep the client supply closet neat and tidy because it gets messy quickly.

Qualifications

• Good teamwork is required because you will be sitting right next to the senior managers and helping them out all day long.
• You need solid time management so you can finish updating your assigned client files before five o'clock rolls around.
• We need you to show true adaptability, especially when a customer calls at the last minute and needs us to change their order.
• Being polite to strangers on the phone is a huge part of making our clients feel valued and heard.
• You simply need to be capable of following basic instructions without needing someone to watch over your shoulder constantly.
• Showing up to work on time every day is essential since the phone lines open promptly at nine in the morning.
• We emphasize strongly that we welcome both seasoned workers and complete beginners, and all training is provided!

Pay: $52,374.46 - $63,074.63 per year

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) matching
• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Work Location: In person