Assistant Account Manager

About the role

Direct Scaffold Supplies is seeking an Assistant Account Manager to join our dynamic sales team on a full-time basis. Based in Archerfield, QLD 4108, this role offers an excellent opportunity to develop your career in Account and Relationship Management within the sales industry. As Assistant Account Manager, you will play a vital part in supporting the growth of our client relationships and contributing to the success of our account management operations. This position is fundamental to ensuring our customers receive exceptional service and support whilst building strong, lasting partnerships.

Key responsibilities

• Supporting the Account Manager in the day-to-day management of assigned client accounts
• Responding promptly to customer enquiries and providing accurate information about our products and services
• Processing orders and managing administrative tasks related to account maintenance
• Coordinating with internal teams to ensure timely delivery and resolution of customer requirements
• Maintaining detailed and accurate records of all customer interactions and account activities
• Assisting in the identification of customer needs and opportunities for account growth
• Supporting the development and implementation of account strategies and action plans
• Contributing to the preparation of reports and presentations for account reviews and client meetings
• Building and maintaining strong relationships with key customers through professional and courteous communication
• Assisting with the onboarding of new clients and ensuring a smooth transition into our services

What we're looking for

• Previous experience in a sales, account management, or customer service role, ideally within the construction, scaffolding, or related industries
• Strong organisational and administrative skills with the ability to manage multiple tasks and priorities effectively
• Excellent written and verbal communication abilities with a professional and courteous approach
• Proficiency in Microsoft Office applications and experience with customer relationship management (CRM) systems
• A genuine interest in building and maintaining positive client relationships
• Problem-solving skills with the ability to respond quickly to customer needs
• Ability to work both independently and as part of a collaborative team
• Willingness to learn and develop knowledge of our products, services, and the scaffolding industry
• Attention to detail and commitment to maintaining accuracy in all work
• A proactive attitude with a strong work ethic and reliability

What we offer

At Direct Scaffold Supplies, we value our employees and are committed to providing a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development and career advancement within our growing business. You will work with a dedicated team who are passionate about delivering excellence to our customers. We recognise the importance of work-life balance and provide a workplace culture that encourages collaboration, respect, and continuous improvement. We are committed to providing equal opportunities and welcome applications from all qualified candidates.

About us

Direct Scaffold Supplies is a leading provider of scaffolding solutions and related products. With a strong reputation in the industry, we are committed to delivering high-quality products and exceptional customer service. Our team is dedicated to supporting the construction and industrial sectors with reliable, efficient solutions. We pride ourselves on our professional approach, attention to detail, and commitment to building long-term partnerships with our clients. As we continue to grow, we are seeking talented individuals who share our values and are eager to contribute to our continued success.

Apply now

If you meet the above criteria and are interested in joining the Direct Scaffold Supplies team, we would like to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and why you are interested in this role.