Assistant Admin Manager (Chinese Speaker)

About the role

The Assistant Admin Manager is responsible for supporting management in administrative coordination, reporting, documentation and cross-departmental follow-up. Although the position is primarily administrative, the role is not limited to office duties. The employee is also required to assist management in monitoring operations, service standards and improvement matters across all areas of the resort and hotel whenever necessary. The position shall help ensure that management instructions are properly communicated, followed up and completed within the required timeline.

Key responsibilities

• Assist management in preparing reports, correspondence, presentations, meeting minutes and other administrative documents.
• Maintain proper filing, records and confidential management documents.
• Coordinate management meetings, departmental briefings and appointments.
• Prepare and update operational trackers, action plans and progress reports.
• Follow up on instructions issued by management and ensure the relevant departments provide timely updates.
• Compile information and reports from different departments for management review.
• Conduct regular walk-throughs and operational observations as assigned by management.
• Assist in monitoring service quality, staff grooming, cleanliness, maintenance conditions, outlet setup, signage and overall presentation.
• Record findings clearly, including photographs where necessary, and report them to management.
• Act as a coordination link between management and the various resort departments.

About you

• Ability to communicate and read in Mandarin is preferred.