Assistant Asset Manager

Are you organized, detail-oriented, comfortable working with numbers, and passionate about helping people?

The Elkhart Housing Authority (EHA) is seeking a dependable and professional Public Housing Assistant Asset Manager to join our Public Housing team.

This position plays an important role in helping residents and applicants navigate the housing process while ensuring that applications, eligibility determinations, recertifications, rent calculations, and resident files meet HUD and Elkhart Housing Authority requirements.

What You'll Do

As the Public Housing Assistant Asset Manager, you will assist with the day-to-day administration of EHA's Public Housing program, including:

• Review and process applications from individuals seeking public housing.
• Determine applicant eligibility and maintain the Public Housing waiting list.
• Conduct applicant orientations as needed.
• Verify income, assets, allowances, and other eligibility information.
• Complete annual and interim resident recertifications.
• Calculate tenant rent in accordance with HUD requirements.
• Maintain accurate and complete resident files and documentation.
• Prepare and distribute resident notices.
• Coordinate with Property Asset Managers regarding vacancies and resident needs.
• Assist with move-ins, inspections, resident conferences, and other property activities.
• Monitor property conditions and report maintenance, repair, and safety concerns.
• Communicate with residents, applicants, coworkers, and outside agencies.
• Assist with office operations, documentation, reports, and other administrative responsibilities.
• Provide support and coverage for Property Asset Managers when needed.

What We're Looking For

Required Qualifications:

• Associate degree, preferably in Business Administration, or equivalent related work experience.
• Strong computer and data-entry skills.
• Ability to accurately perform basic mathematical calculations, including percentages and averages.
• Strong organizational and documentation skills.
• Ability to communicate professionally through email, telephone, written correspondence, and in person.
• Ability to work independently and manage multiple deadlines.
• Ability to maintain accurate and confidential resident information.
• Ability to learn and follow HUD regulations, policies, and procedures.
• Valid Indiana driver's license.

Preferred Experience

We especially encourage applicants with experience in:

• Public Housing, Section 8/HCV, affordable housing, or property management.
• HUD regulations and housing eligibility.
• Income verification and rent calculations.
• Resident recertifications.
• Leasing, property management, social services, or case management.
• Customer service involving detailed documentation.
• Microsoft Office and computerized recordkeeping systems.

Skills That Will Help You Succeed

We're looking for someone who is:

• Highly organized and detail-oriented.
• Comfortable working with numbers and financial information.
• Able to manage deadlines and follow up on missing documentation.
• Professional and respectful when working with residents.
• Able to explain policies and requirements clearly.
• Comfortable handling sensitive and confidential information.
• Able to balance customer service with regulatory compliance.
• Dependable and able to work effectively as part of a team.

Why Join Elkhart Housing Authority?

At EHA, your work directly supports our mission of providing quality housing opportunities to members of our community.

This position is a great opportunity for someone with experience in housing, property management, customer service, administrative support, eligibility determination, or social services who is ready to develop specialized knowledge in Public Housing and HUD programs.

Interested in joining our team? Apply today through Indeed.

Elkhart Housing Authority is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $15.00 - $16.80 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person