Assistant Boutique Manager - PAC

Paspaley is an iconic Australian luxury brand that is home to the rarest and most beautiful pearls in the world. We are a leader in contemporary pearl jewellery design, with our distinctive collections available through Paspaley boutiques and eBoutique.

We are seeking a passionate and experienced Assistant Boutique Manager (Full-Time) to become part of the founding team at our brand-new Pacific Fair Boutique, opening on the Gold Coast in December 2026.

Key Responsibilities

• Partner with the Boutique Manager to cultivate a culture of excellence.
• Deliver refined, personalised client experiences that embody the Paspaley standard.
• Build enduring relationships through exceptional clienteling and hospitality.
• Curate elevated styling appointments and bespoke client experiences.
• Inspire and develop a high-performing team through coaching and mentorship.
• Champion boutique performance through client excellence and commercial success.
• Uphold impeccable boutique presentation, operational excellence, and brand integrity.
• Bring Paspaley's heritage and craftsmanship to life through authentic storytelling.

About You

• Proven leadership experience within luxury retail or a premium client-focused environment.
• A polished and inspiring leader with a passion for delivering exceptional client experiences.
• Commercially astute with strong clienteling, relationship-building, and boutique performance expertise.
• Passionate about fine jewellery, craftsmanship, and the art of storytelling.
• A natural leader who inspires high performance through mentorship, collaboration, and example.

Why Paspaley?

• Be part of a prestigious Australian brand with global recognition.
• Enjoy ongoing training in luxury service, styling, and product knowledge.
• Work in a supportive, inclusive team culture.
• Discover exciting career pathways in luxury retail.

At Paspaley, we believe that diversity enriches both our workplace and our client experience. We welcome applications from all backgrounds and are committed to fostering an inclusive environment where everyone feels valued and supported. As an Equal Opportunity Employer, we select talent based on skills, experience, and alignment with our brand values.