Assistant Branch Manager

The Assistant Branch Manager leads a team of Supervisors and Associates to deliver profitable sales results through a branch and delivery experience that meets or exceeds Customer expectations. This experience includes the product assortment and visual presentation; the service and selling within the Branch location; and home or jobsite deliveries. Other responsibilities may be assigned and additional training provided over time.

Responsibilities specific to the Assistant Branch Manager:

Consistently demonstrates Service and Selling behaviors. Create and lead a customer focused branch culture by training, observing and coaching the Service and Selling behaviors demonstrated by branch supervisors and associates.

Lead a selling culture that matches the correct products to customer needs and delivers profitability that meets or exceeds our Branch Profit & Loss budget by managing discounts, returns, credits and expenses.

Lead the Branch team in the execution of Visual Merchandising and Presentation standards that include store cleanliness, accurate product placement using planograms and/or product shelf labels, correct signage and in-store marketing.

Lead the Branch team in the consistent replenishment of all available products to ensure all departments remain in-stock for our customers. This includes just-in-time weekly ordering, sorting and replenishment from weekly freight deliveries and replenishment from overhead/backstock locations.

Ensure current and anticipated customer delivery needs are being scheduled by collaborating with Distribution and Lumber Yard teams. Ensure sales details and delivery needs are accurately captured and communicated in POS and Delivery Dispatch Management Systems.

Plan and assign workload to direct reports based on customer impact, job priority, and complexity. Follow-up on assigned workload to ensure completion by overcoming obstacles and adjusting direction as needed.

Manage payroll within allocated budget by adjusting hourly employee schedules according to sales forecasts and results.

Product & Marketing focus:

Work directly with vendors and distributors for Direct Ship product purchases that maximize profitability and productivity.

Create Planograms and product layouts that communicate value and a Brand message to customers while maximizing sales/sq. ft.

Lead the execution of new product placement and store layout changes

Maintain pricing and inventory accuracy through partnership with Branch Operations Manager

Execute in-store and online marketing strategy. Ensure all signage and product marketing is correctly placed throughout the Branch. Support the creation and execution of advertisements and promotions.

Responsibilities of every Manager:

Establish a culture of Accountability through clear expectations, routines and consistent Performance Management.

Develop and coach the team to elevate their expertise and increase team productivity.

Provide meaningful, timely feedback based on the situation, the behaviors observed and their business impact. Deliver mid-year and annual performance reviews that are consistent with this feedback.

Anticipate staffing needs; create a short-term and long-term talent plan that supports business needs and the career aspirations of direct reports; recruit, interview and hire as needed.

Plan for, manage and follow-up on organizational and operational change.

Maintain a positive, productive work environment through friendly, respectful relationships with customers & co-workers.

Report all issues regarding safety, waste, damage, equipment, accidents or customer concerns promptly to Branch or Division Manager.

Inform Operations Manager promptly of suspected inventory shortage.

Requirements and Qualifications:

Ability to write, read, and communicate in English

Bachelor’s Degree or equivalent experience in Retail sales leadership, retail purchasing and/or distribution – Minimum of 4 years.

Strong interpersonal and communication skills

Relates well and interacts with all levels within the organization

Manages workload and prioritizes tasks independently

Manages conflict, problem solves, overcomes obstacles and holds self and others accountable.

Inspires creativity by actively seeking new experiences, information and embracing change.

Job Type: Full-time

Pay: $62,000.00 - $84,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Merchandising: 2 years (Required)
• Management: 2 years (Required)

Work Location: In person