Assistant Center Manager (Learning Center)

The Opportunity:

Baker & Bloom is looking for a proactive and experienced candidate to work with management to run an education center.  The position requires an exceptionally organized, versatile, and highly detail-oriented individual who is able to work independently in a small business startup.

This position reports to the Center Manager and Director of Operations of Baker & Bloom. The person filling this role will be responsible for overseeing and ensuring the running of the daily operations of Baker & Bloom. This position is also responsible for using available resources to effectively deliver and improve our educational services in a way that satisfies customers and achieves our organizational aims.

 You will:

• Have the chance to influence major decisions
• See the immediate impact of your efforts
• Gain hands-on, multi-functional experience
• Develop a breadth of knowledge
• Work with a high-caliber, creative, and dynamic team
• Exposure to strong network of educators, entrepreneurs, and innovators

Responsibilities:

Center Management:

• Communicate with parents and students about courses enrollment, payments, and scheduling, and respond promptly to all email, phone, and in-person enquiries
• Provide courses information to existing and prospective clients and be in charge of students’ enrollment and retention
• Provide professional consultation to clients regarding parenting and children development issues
• Work closely with the team to develop and maintain good relationship with existing and prospective clients
• Prepare and design print and digital marketing materials including seasonal course catalogs, eDM, social media posts, and web pages
• Work with Business Development Director to plan and execute year-round promotional events
• Manage and oversee day-to-day operations, including scheduling classes and meetings and handling incoming student enrollments
• Issue invoices and receipts to clients
• Manage teaching resources, office supplies, and staff and student records
• Handle general operational affairs, including liaising with building management and service providers

Requirements:

• Native speaker in English; Fluent in Cantonese and/or Mandarin
• Outstanding oral and written communication skills
• Excellent organizational and multitasking skills with meticulous attention to detail
• Excellent computer skills, including Google Drive and database management
• Ability to thrive in a fast-paced, entrepreneurial environment

Education and Experience:

• Bachelor’s degree
• Experience studying or living abroad preferred
• At least 2 years of relevant experience
  **candidates with more experience will be considered for Center Manager position

Please provide a Cover Letter and indicate your Expected Salary. To find out more about us, visit www.bakerandbloom.com.