Assistant Centre Executive

About us

LVL Music Academy is a dynamic and innovative music education centre dedicated to nurturing talented musicians and fostering a love of music within our community. We pride ourselves on providing high-quality music tuition across various instruments and genres, alongside a vibrant community of students, instructors, and music enthusiasts. Our mission is to create an inclusive environment where musical excellence and personal growth thrive.

About the role

We are seeking an Assistant Centre Executive to join our team at our Bukit Timah Central Region location. This is a full-time position that plays a crucial role in supporting the smooth operations of our music academy. As Assistant Centre Executive, you will be instrumental in ensuring that our centre runs efficiently whilst maintaining the high standards of service our students and staff have come to expect. You will work closely with the Centre Executive and other team members to manage day-to-day administrative operations and contribute to the overall success of the academy.

Working Hours

• Monday and Thursday off
• Tuesday 4pm-8pm
• Wed 4pm-8pm
• Friday 10:45am to 8pm (one hour lunch break)
• Sat 11am-7pm (one hour lunch break)
• Sunday 11am-7pm (one hour lunch break)

What you'll be doing

• Assist in the day-to-day administrative operations of the music academy, including scheduling, filing, and documentation management

• Provide support to the Centre Executive in managing centre budgets, invoicing, and financial records

• Handle student enquiries and registration processes with professionalism and courtesy

• Maintain accurate records of student information, lesson schedules, and staff details

• Coordinate communication between staff, students, and parents via email, phone, and other channels

• Support the organisation and execution of academy events, performances, and promotional activities

• Assist with the maintenance of the centre facilities and ensure a welcoming environment for all visitors

• Perform data entry and prepare reports as required by management

• Liaise with external vendors and service providers as needed for centre operations

What we're looking for

• Proven experience in an administrative or office support role, preferably within an education, retail, or service-based environment
• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
• Excellent communication skills, both written and verbal, with a professional and courteous manner
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with administrative software systems
• Attention to detail and accuracy in data entry and record-keeping
• Ability to work collaboratively within a team and support colleagues across departments
• Customer service excellence and a genuine interest in supporting students and staff
• Problem-solving mindset with the ability to handle issues calmly and professionally
• Familiarity with music education or the music industry is a plus but not essential
• Willingness to learn and develop new skills as the role evolves

What we offer
At LVL Music Academy, we believe in supporting our team members to achieve their best. We offer a competitive full-time position with opportunities for career development and skill enhancement. You will be part of a passionate and creative team that values collaboration and mutual support. We provide a positive working environment where your contributions are recognised and appreciated. We are committed to fostering work-life balance and encourage our team to maintain their wellbeing whilst delivering excellent service to our students and community.

Apply now
If you are organised, detail-oriented, and excited about supporting a thriving music academy, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. Join us in making LVL Music Academy a place where musical dreams flourish.