Assistant Client Officer (Customer Services)

Welcome to Wheelock Properties (Hong Kong) Limited, a leading real estate development company dedicated to creating exceptional living and working environments that redefine excellence.  With a strong commitment to quality, innovation, and customer satisfaction, we strive to inspire and enrich the lives of our residents and stakeholders.  As we continue to grow, we are seeking a dedicated Assistant Client Officer to join our dynamic team and contribute to the success of our comprehensive development projects in Hong Kong.

Responsibilities:

• Participate in sales launch
• Review handover planning and procedure with Projects and Property Management teams
• Participate in handover process of selected special buyers
• Follow up on defect rectification and enquiries from special buyers
• Provide after-sale services to customers
• Handle ad hoc assignments

Requirements:

• Higher Diploma or above with customer services experience
• At least 2 years of relevant experience gained from reputable Property Developers
• Proactive, patient, customer-oriented, detail-minded and a team player
• Strong customer service sense and communication skills
• Proficient in both spoken and written English and Chinese, including Putonghua
• Strong computer skills, especially in Microsoft Excel and PowerPoint
• Willing to work on a roster basis, including weekends and public holidays

As a highly qualified candidate, you will have the opportunity to make a significant contribution to our mission of creating exceptional experiences for our customers.  Join us and discover a unique and professional environment where your skills and expertise will be valued and nurtured, allowing you to flourish and advance in your career.  Let's work together to shape the future of our industry and make a lasting impact.  Interested parties please apply with full resume.

For further information on Wheelock Properties (Hong Kong) Limited, please visit our website: www.wheelockpropertieshk.com.

We are an equal opportunities employer and invite applications from all qualified candidates.  Personal data collected will be treated in strict confidence and handled by authorized persons for recruitment-related purposes only within the Wheelock & Wharf Group.  Applicants not hearing from us within two months may consider their applications unsuccessful.