Assistant Client Service Manager

Job description: Client Manager

Roles & Responsibilities:

• Coordinate internal resources and clients for the flawless execution of projects.
• Client Interaction, Client Handling, Client Management.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant clients and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Coordinate with clients to take detailed briefs and clarify specific requirements of each project.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Develop comprehensive project plans to be prepared.
• Use and continually develop leadership skills.
• Attend conferences and training as required to maintain proficiency.
• Perform other related duties as assigned.
• Develop spreadsheets, diagrams and process maps to document needs.

Requirements:

• 6+years of medical billing experience preferred
• Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing.
• Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, post payments and refunds
• Experience in eligibility verification, ERA, familiarity with HIPAA rules
• Proven working experience in project management.
• Proven experience in handling Doctors in practice.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Strong working knowledge in US healthcare.
• Bachelor's Degree in appropriate field of study or equivalent work experience.
• Developing and Tracking Budgets, Coaching, Supervision, Process Improvement, Strategic Planning, Performance Management.

Role: Assistant Client Service Manager

Qualification: Any Degree

Industry: US Medical Billing(Healthcare)

Employment Type: Full Time, Permanent

Shift: Night Shift

mode: Work from Office

Location: Chennai

Interested candidate can share the profiles to [email protected] or [email protected]

Regards

HR Team