Assistant

Company Description Berkshire Hathaway HomeServices PenFed Realty is a full-service real estate company with more than 2,000 real estate professionals across over 50 offices, helping clients buy and sell homes throughout multiple states. As a wholly owned subsidiary of PenFed Credit Union, the company benefits from strong financial backing and the respected Berkshire Hathaway HomeServices brand. This combination has driven significant growth across the Mid-Atlantic and other regions, positioning the brokerage among the top one percent of real estate firms nationwide. The company offers comprehensive services including luxury properties, vacation homes, new construction, corporate relocation, and a national referral network. Berkshire Hathaway HomeServices PenFed Realty provides equal housing opportunities and maintains a strong presence in Virginia, with corporate offices in Alexandria, VA.

Role Description This is a full-time, on-site Assistant role based in Bon Air, VA. The Assistant will support real estate professionals and office leadership with daily administrative tasks, including scheduling appointments, managing calendars, and preparing documents and presentations. Responsibilities include answering and routing phone calls, greeting clients and visitors, maintaining files and records, and assisting with listing paperwork and transaction coordination. The role may also involve data entry into real estate and CRM systems, updating property information, and helping with marketing materials, social media posts, and open house preparation. The Assistant will collaborate with team members to ensure smooth office operations, provide timely client service, and uphold company standards for professionalism and confidentiality.

Qualifications

• Candidates should possess strong administrative and organizational skills, including calendar management, document preparation, and accurate data entry.
• Candidates should possess solid communication skills, with the ability to interact professionally with clients, agents, and team members in person, by phone, and in writing.
• Candidates should possess basic technology skills, including proficiency with office productivity software (e.g., Microsoft Office or Google Workspace) and the ability to learn real estate and CRM systems.
• Candidates should possess customer service skills, including a client-focused mindset, attention to detail, and the ability to handle sensitive information with discretion.
• Relevant qualifications include prior experience in an office, administrative, or real estate support role; a high school diploma or equivalent (postsecondary education is a plus); and the ability to work on-site full time in Bon Air, VA.
• Additional beneficial qualifications include familiarity with real estate transactions or terminology, experience supporting sales or marketing activities, and strong time management in a fast-paced environment.