Assistant Community Manager

BRG Realty Group, LLC is an award-winning owner and operator of apartment communities in Ohio, Kentucky and Indiana. The company currently has over 50 communities comprised of over 9,000 apartment homes. Success has been built upon a foundation of relationships shaped by trust, an engaged and talented employee base, service focused business practices, a sound fiscal approach, value-add services, and investor and risk management protocols that ensure future stability. Our mission continues to be to create and maintain quality communities through innovative management by consistently delivering reliable services to our residents, associates and business partners…and we care!

Job description

We have a great opportunity for an Assistant Community Manager to join our team! Ideal candidates should have 2-5 years of experience in property management. Must have experience with 150+units. Salary based on experience.

Job Purpose: The Assistant Community Manager’s responsibility is to assist the Community Manager in the day-to-day management of their assigned apartment community. The Assistant Community Manager will work closely with the Community Manager to represent BRG with industry knowledge and professionalism in order to maintain the highest level of occupancy possible at the apartment community.

Essential Duties:

Supervises multiple employees in the absence of the Community Manager

Assist in maintaining satisfactory occupancy levels

Assist in maintaining excellent resident relations

Help resolve resident concerns and ensure customer satisfaction

Assist in all Leasing activities including warmly greeting prospective residents and handling all aspects of leasing including: touring the community, closing sales, processing applications, preparing paperwork, timely follow-up, and obtaining signatures prior to move-in.

Enforcement of lease agreements and community rules and regulations

Assist in monitoring and overseeing maintenance related activities

Assist in rent collection (including notifying residents and developing payment plans), posting rent payments and making bank deposits

Review property performance to budget daily with the Community Manager

Assist with property expenditures daily and issue purchase orders as necessary

Help deliver any non-eviction notices and communications to residents

Assist with managing, leading, and motivating the leasing and maintenance staff

Assist in maintaining market survey data

Responsible for assisting with resident relation and retention programs

Answer incoming telephone calls, check for messages and handle accordingly

Inspect apartments for move-in readiness

Inspect apartments upon move-out and prepare move-out paperwork

Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management

Issue Purchase Orders from Yardi software for maintenance services, products, and inventory

Help keep office orderly between professional cleanings

File and maintain company documents such as resident forms and letters, work orders, etc.

All other duties as assigned

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

License/Certification:

• Driver's License (Required)
• Auto Insurance (Required)

Transportation Requirements:

• Employees must have private, reliable transportation to travel to various job sites throughout the day.
• A valid driver’s license and current auto insurance are mandatory.
• The ability to travel for periods of time, including daily and weekly commitments, is essential for effectively fulfilling various duties.

Work Location: In person