ASSISTANT COMMUNITY MANAGER

A growing property management firm is seeking an Assistant Community Managerto assist the Community Manager in the daily operation of our 182 unit property Copper Creek in Kent, OH.

The assistant manager should be an organized, outgoing and friendly professional who supports the community manager in all aspects of property management. The focus of this position is to ensure the effective operation of the apartment community. This role is responsible for keeping accurate property records, leasing available units, tenant retention and assumes a leadership role in the absence of the Community Manager.

WHAT YOU’LL DO:

• Maintain excellent customer service, delighting resident with proactive service and quick, accurate response to enquiries and requests
• Collect rents and other receipts; Post and deposit rental and other income within 24 hours of collection
• Maintain accurate records of all community transactions e.g. rent rolls, delinquency reports, move-in/move-outs, etc.
• Perform collection proceedings, eviction, and utility cut-offs as required on delinquent rents in a timely manner
• Ensure that invoices are input and coded into the Accounts Payable for payment in a timely manner
• Ensure all lease files are complete and continue to keep them current; maintain dead files in proper condition
• Prepare and deliver all delinquency, eviction, and Notices to Vacate
• Review lease files prior to move-in
• Schedule renewals or move-outs
• Maintain a resident retention plan by contacting lease renewals 65 days in advance, inspect community at least weekly (walk your property) and ensure all potential liability issues are corrected in a timely manner
• Conduct and supervise monthly market studies
• Assume Community Manager’s responsibilities when not available

WHAT WE NEED:

• 2+ years in Multifamily property management, proven track record of success
• Experience with Yardi property management software, strongly preferred
• Strong admin and communication skills
• Valid driver’s license, required
• Successfully pass pre-employment background check and drug test, required

COMPENSATION:

• Negotiable depending on role and experience
• Monthly renewal commission and bonus opportunities

BENEFITS:

• Rent discount options (eligibility requirements may apply)
• Medical, dental and vision benefits packages, company paid life insurance and 401(k)
• Paid holidays and vacation time