Assistant Comp and Ben Manager

About the role

The Assistant Compensation & Benefits Manager will lead the day-to-day execution of payroll, benefits administration, compliance, and core HR operations. This role is highly operational and requires a hands-on professional who can audit existing data, troubleshoot system challenges, and maintain absolute accuracy. As a key member of the HR team, this position offers a structured career progression pathway toward leadership for a high-performing individual who demonstrates strong ownership, analytical skills, and process improvement.

Key responsibilities

• End-to-end execution, processing, and reconciliation of monthly payroll and reporting
• Utilize SAP modules to manage employee data, wage calculations, deductions, and tax filings
• Act as the department's technical lead to deep-dive into SAP system challenges, troubleshoot errors, and optimize system workflows
• Conduct rigorous pre-payroll audits to eliminate recurring calculation errors and ensure zero discrepancies in pay and leave balances
• Manage, calculate, and submit all statutory and government-reimbursed claims (e.g., government-paid parental leave, childcare leave, NS claims, and training grants)
• Ensure full compliance with local employment laws, statutory boards, and ministry guidelines
• End-to-end management of foreign employee work passes (including applications, renewals, cancellations, and appeals) through relevant government portals
• Track work visa expiry dates proactively to ensure zero business disruption or compliance risks
• Manage the annual renewal, administration, and enrollment processes for all corporate insurance policies (e.g., Group Medical and Work Injury Compensation)
• Own and audit the employee master database, ensuring all new hires, terminations, transfers, and leave balances are updated in real-time

About you

• 5 to 8 years of hands-on experience in payroll operations, compensation, and benefits administration
• Highly competent and advanced in the SAP Payroll module
• Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, data manipulation) for complex data auditing
• Deep understanding of local labor laws, statutory regulations, tax frameworks, and work visa processing frameworks
• Exceptional problem-solving skills with a natural curiosity to deep-dive into root causes
• High emotional intelligence, strong communication skills, and an eager, service-oriented mindset when dealing with stakeholders