ASSISTANT CUSTOMER RELATIONSHIP SUPERVISOR (5-day work)

Job Responsibilities:

• To handle enquiries and complaints from members of loyalty program at members' lounge and VIC counters in polite and helpful manner
• To handle membership acquisition and redemption of membership benefits and gifts
• To maintain excellent relationship with members by providing quality service
• Perform administrative and ad-hoc duties as assigned

Requirements:

• Diploma holder or above in Property Management / Hospitality / Business related disciplines
• 2 – 3 years of experience in shopping mall VIC membership or customer service
• Pleasant, proactive, customer-oriented with good manners and can work under pressure
• Good command of spoken Cantonese, English, Putonghua
• Shift duties is required

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to contact us by contact [9864 8078](tel:9864 8078) or send full resume stating contact telephone number, date available, present and expected salary by pressing "Apply Now" below.

*(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)*Harbour City Estates Limited
PMC licence / 物業管理公司牌照 (C-711379)