Assistant Customer Service Executive

Responsibilities:

• Answer client correspondences through email and phone
• Liaise with other departments to monitor and provide assistance to ensure daily operation smoothly
• Provide excellent customer services and advices to customer
• Document review and other general admin duties
• Daily service operation monitoring
• Perform ad-hoc assignment as required

Requirements:

• Higher diploma or above academic qualification

• At least 1 year of relevant experience in customer service field

• PC knowledge, proficient in MS Office and Outlook

• Mature positive, proactive and with customer service manner

• Well organized, detail-oriented, and able to work under pressure and independently

• Good command of written and spoken English, Cantonese and Putonghua

Contact us

Qualified candidate, please email your full resume with academic credentials, working experience, expected salary and availability by clicking the "apply now" button as below.