CMA Industrial Development Foundation Limited

CMA Testing, a well-known third party assurance body, specializes in testing, inspection and certification services. Worldwide networks have been spreading out rapidly to 12 global footprints locating in Asia, Middle East, Europe, North America. Our number of professionals is growing up while our service scope and service sectors are expanding. Being a HOKLAS accredited third-party laboratory and HKIAS accredited inspection body, we are serving every party within a supply chain of every industry with our total solution regardless of locations, meeting the testing, and inspection needs of manufacturers, traders and buyers around the world.
CMA Testing also assists enterprises in upgrading and transforming to cope with the future development. With the emerge of new brand image, CMA Testing will develop diverse business solutions to respond to the needs of the market in alignment with the company’s new core values ; A Better World, Passionately Curious and Perfectly Scaled. In the coming future, CMA Testing will place focus on Technology Commercialization, DNA Testing and Green Finance Service.
Responsibilities:
<ul>
<li>Develop and expand business opportunities with clients, agents, and partners, especially in Japan's market</li>
<li>Act as the primary point of contact for customers, handling inquiries, quotations, and follow‑ups</li>
<li>Work closely with internal teams and agents to ensure customer satisfaction</li>
<li>Represent CMA Testing at client meetings, exhibitions, and industry events</li>
</ul>
Requirements:
<ul>
<li>Higher Diploma or above</li>
<li>Proficiency in Japanese: N1 or N2 Level, with good command of Cantonese, English and Mandarin</li>
<li>Self‑motivated, good team player and able to work independently</li>
<li>Willingness to travel to China or overseas occasionally when necessary</li>
<li>Proficient in MS Word, Excel, PowerPoint, and other PC applications</li>
</ul>
Job Types: Full-time, Permanent
Pay: $14,500.00 - $17,000.00 per month
Benefits:
<ul>
<li>Additional leave</li>
<li>Dental insurance</li>
<li>Maternity leave</li>
<li>Medical Insurance</li>
<li>Opportunities for promotion</li>
<li>Paid sick time</li>
<li>Paid time off</li>
</ul>
Education:
<ul>
<li>Associate Degree / Higher Diploma (Preferred)</li>
</ul>
Experience:
<ul>
<li>Customer service: 1 year (Preferred)</li>
</ul>
Language:
<ul>
<li>Japanese (Preferred)</li>
</ul>
Work authorization:
<ul>
<li>Hong Kong (Required)</li>
</ul>
Work Location: In person

Assistant Customer Service Executive (Japanese speaking)

Assistant Customer Service Executive (Japanese speaking)

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