Assistant Customer Services Officer

Highlights:

• Establish and maintain strong customers relationship
• Assist in promoting marketing activities
• 5 day work week

Responsibilities:

• Assist the Customer Services Team in maintaining strong client relationships and ensuring customer satisfaction in prime commercial complex.
• Provide professional and responsive service to tenants, handling inquiries with efficiency and care.
• Communicate with Retail, Food & Beverage tenants for smooth promotion, implementation and execution of marketing activities.
• Support events from logistics and on-site assistance.
• Develop, prepare and illustrate design and artwork for event materials.
• Perform administrative tasks as required, including preparing reports, replying to emails, and other duty assignments.
• Establish and maintain strong relationships with customers to ensure satisfaction.

Requirements:

• Bachelor in Hotel Management / Property Management / Event Management or related discipline.

• 1 years of experience in customer services, preferably in facilities management, property management, hotel or airline.

• Fresh grads are welcome to apply.

• Knowledge in graphic design tools is an advantage

• Hands-on experience using MS Office applications.

• Cheerful, proactive, customer-oriented and able to communicate with guests with different cultural backgrounds.

• Proficient in both written and spoken Cantonese, English, and Mandarin.

We Offer:

• Attractive salary package
• Annual leaves
• Medical insurance
• Voluntary dental scheme
• Discretionary Bonus¸ Performance award, Referral bonus
• On-job training
• Excellent career promotion prospect

Interested parties please send application letter with detailed resume, current and expected salary to Human Resource Department through one of the following means:

Mail: Unit 213-215, Building 1E, No. 1 Science Park East Avenue, Hong Kong Science Park, Pak Shek Kok, Shatin, N.T.

Email: Click 'Apply Now'

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