Wake Technical Community College
Assistant Director, Disability Support Services
1 month ago
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Important information
Contract type:
Permanent, Other
Salary:
$42,648 – $46,860 / year
Location:
Raleigh, NC, USA
Work mode:
Onsite
Published on:
23 September 2026
What they need
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Position Description
Pay Grade: Manager 6
This position serves as the primary contact for Disability Support Services (DSS) for students, parents, faculty and staff.
Responsibilities and Duties (*Essential Functions)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
Assists the director with the development and implementation of institutional effectiveness goals
Provides direct supervision for Learning Disability Specialists, DSS Coordinators, and DSS support personnel
Serves as first point of contact for inquiries from students, parents, faculty and staff
Reviews incoming student documentation for completeness based on departmental guidelines by disability and communicates with students and/or parents concerning any additional disability documentation required for students to receive DSS services
Acts as an advocate for student needs with faculty and staff when necessary; promotes positive student self-advocacy skills
Assigns incoming students to DSS Coordinators based on disability documentation
Keeps abreast of state-of-the-art technology, techniques, laws, services, and philosophy relevant to disability areas
Leads DSS orientation workshops
Serves as a resource for students, faculty, and staff, and serves on various college committees
Performs the duties of a DSS Coordinator when needed
Schedules study session appointments and ensures enforcement of appointment policy
Assists students in requesting and arranging instructional, technical, facility, and staff assigned accommodations
Develops and implements workshops that will educate students, faculty, and staff regarding disability issues
Qualifications
Knowledge, Skills & Abilities:
Demonstrated knowledge of disability laws as they pertain to higher education and students with disabilities including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act
Knowledge of various disability types and be aware of the manifestations of the disability and the accommodations that would be reasonable and appropriate
Effective leadership, supervisory, and administrative skills
Demonstrates excellent oral, written, and interpersonal skills
Must possess effective advocacy skills
Proficient in Microsoft Office products
Must work harmoniously with staff, faculty, and general public
Ability to read and interpret student disability documentation, including psychoeducational and neuropsychological evaluations
Requirement:
Master's degree in Disabilities, Special Education, Psychology, Rehabilitation, Counseling, Assistive Technology, or a related field
Requires a minimum of two years experience working with high school and/or college students with disabilities
Supervisory experience
Working knowledge of various disabilities and the impact the disability will have on the students' academic performance.
Experience interpreting medical documentation required for the determination of accommodations
Preferences:
Two years supervisory experience
Experience working with students with disabilities in a post-secondary academic environment
Essential Personnel:
TBD
As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.
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