Assistant Director Disability Support Services

We are seeking a dedicated and knowledgeable Assistant Director of Disability Support Services . In this role, you will work closely with the Director to ensure all university programs, services, and activities are fully accessible and compliant with federal and state laws. You will play a pivotal role in reviewing documentation, determining accommodations, developing campus-wide training, and advocating for students with disabilities to ensure equal access to their education.

Key Responsibilities

Compliance & Strategic Operations

• Ensure Regulatory Compliance: Assist the Director in ensuring university programs and activities comply with the ADA/ADAAA, Section 504, Section 508 , and all relevant federal and state laws.
• Research Best Practices: Research and implement modern policies, procedures, and systems aligned with ADA guidelines to continuously improve accommodation services.
• Data & Reporting: Gather metrics and assist with data collection for annual reports and other departmental compliance requirements.
• Housing Accommodations: Partner with Residence Life to review and implement approved housing accommodations for students.

Student Intake & Advocacy

• Eligibility & Intake: Review student documentation and conduct intake interviews to determine eligibility and approve appropriate accommodations.
• Assistive Technology: Determine the best assistive technology and training programs to support students' specific needs.
• Conflict Resolution: Act as a mediator to diffuse and resolve difficult issues between students, faculty, external stakeholders, or parents.
• Holistic Support: Collaborate with campus partners—including Counseling, Tutoring, Career Services, Veterans Affairs, and Title IX—to ensure students have full access to campus life.

Training, Outreach & Programs

• Campus Training: Develop and facilitate workshops and training sessions on disability awareness and compliance for faculty, staff, students, and external agencies.
• Special Event Coordination: Assist with major initiatives, including annual Disability Awareness Month events (October) and Student Orientation & Onboarding activities.
• Community Liaisons: Build and maintain relationships with secondary school systems and external agencies to ease the transition process for incoming post-secondary students.
• Workforce Development: Collaborate with the federal Workforce Recruitment Program to connect students with professional opportunities.

Staff Supervision

• Personnel Management: Assist the Director in hiring contractual employees, including sign language interpreters.
• Scribe Management: Train, supervise, and handle the scheduling for student scribes.

Position Requirements

Minimum Training & Experience

• Education: Master’s Degree in Counseling, Higher Education Administration, Rehabilitation Counseling, Social Work, or a closely related field.
• Experience: A minimum of five (5) years of professional work experience serving individuals with disabilities specifically within a post-secondary educational setting .
• Training Background: Demonstrated experience developing and delivering training on the ADA and Section 504 in a higher education environment.

Required Knowledge, Skills & Abilities

• Legal Expertise: Deep knowledge of federal laws governing disability services, including the ADA, Section 504, and Section 508 of the Rehabilitation Act.
• Documentation Review: Proven ability to analyze and interpret psychoeducational evaluations and clinical documentation to determine accommodation needs (verifiable through coursework, previous employment, or both).
• Technical Savvy: Hands-on experience working with assistive technology support tools and software.
• Professional Growth: A commitment to ongoing professional development to stay current on evolving disability service trends and regulations.