Assistant Director of Admissions

Company Overview

Campus Destination is a registered education consultancy that helps students with college admissions, enrolment, and college-related processes in Canada.

About the Role

We are seeking a personable, motivated, and customer-focused Assistant Director of Admissions to help prospective students explore study programs in Canada and choose options suited to their qualifications, goals, budget, and requirements.

Reporting directly to the Director of Admissions, you will assist potential students through inbound and outbound calls, one-on-one conversations, and walk-in consultations.

At Campus Destination, we believe in providing genuine, honest guidance and outstanding customer service. This role requires someone who listens carefully, understands each student’s circumstances, and helps them make informed decisions while supporting our admissions and sales goals.

Training will be provided on our programs, systems, and admissions procedures.

Roles and Responsibilities

• Assist prospective students through inbound and outbound calls and walk-in consultations, providing clear information about programs and admission processes.
• Evaluate student profiles, including education, interests, goals, budget, and eligibility, to recommend suitable study options in Canada.
• Explain program requirements, fees, timelines, and enrolment steps accurately and honestly.
• Follow up with potential students, address questions and concerns, and guide them from initial enquiry through application and enrolment.
• Keep the CRM updated with client details, consultation notes, follow-ups, and application progress.
• Coordinate with administrative staff and the Director of Admissions to ensure smooth documentation, timely applications, and excellent service.

Requirements

• Previous experience in sales and customer service, with the ability to build trust and guide clients toward informed decisions.
• Excellent written and spoken English, professional phone etiquette, and strong interpersonal skills.
• Active listening skills and emotional intelligence to understand client needs and respond with empathy.
• Ability to explain information clearly, handle concerns calmly, and provide practical solutions over the phone and in person.
• Strong follow-up, organization, and time-management skills.
• Confidence using CRM software, email, and office applications.
• A proactive, dependable approach and the ability to work collaboratively in a busy environment.
• Commitment to honest guidance, accurate information, and outstanding service for every client.

Preferred Qualifications

• A college diploma or higher qualification.
• Experience in education consultancy, college admissions, student recruitment, or education-related sales.
• A record of meeting sales goals while maintaining strong customer satisfaction.
• Additional language skills in Punjabi, Hindi, Nepali, Sinhala, or Tamil are an asset.

Compensation

This position offers a base salary plus additional commission for each successful client enrolment. Commission details will be discussed during the hiring process.

How to Apply

If you enjoy helping people, building relationships, and guiding students toward suitable education opportunities, we invite you to apply through Indeed.

Please do not call or message regarding this position. Shortlisted candidates will be contacted directly.

Pay: $22.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• On-site parking

Application question(s):

• Which languages can you confidently speak with clients?

Experience:

• Direct sales: 1 year (preferred)
• education consultancy or college admissions: 1 year (preferred)

Work Location: In person