Assistant Donor Services Officer

Job Responsibilities:

• Support the development of communication materials for campaigns, including project closure and Christmas Bounceback initiatives.

• Contribute to enhancing the quality and effectiveness of child letters (both paper and digital) by supporting content reviews, checking for accuracy and consistency, to ensure a positive donor experience.

• Provide support in liaising with Field Offices on reporting and correspondence matters.

• Assist in monitoring Field Office performance in donor-related communications and provide support to drive continuous quality improvements.

• Support the coordination and handling of overseas mailing of sponsor letters and gifts

Job Requirements:

• Education: University graduate with a background in communications or language-based discipline preferred

• Experience: 1-2 years of relevant experience preferred. Fresh graduates will be considered based on their qualifications and potential.

• Professional Qualifications or Skills:

• High proficiency in written and spoken Chinese and English

• Detail-minded, self-motivated, well-organized, high awareness with accuracy and efficiency and able to work independently

• A good team-player with good sense of responsibility

• Basic knowledge of MS Excel and data processing

Please apply online with your full resume, listing church affiliations (if any), current and expected salary to https://services.worldvision.org.hk/jobapplication or by clicking "Apply Now"

World Vision Hong Kong is committed to safeguarding our children and adult beneficiaries from any risk of abuse, exploitation and harm. Candidates selected for interviews will be requested a self-declaration of previous records for any crimes against children or sexual offences, and may be requested to undergo Sexual Conviction Record Check by the HK Police.

Personal Data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the organization's personal data privacy policy [link removed]. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed within 12 months.