Assistant, eCommerce Operations, Switzerland

As part of a small and energetic team you will ensure that all sold items are picked, packaged and dispatched within a duly manner and thus provide the customer with an exceptional online shopping experience in our newly established eCommerce fulfillment center in Rotkreuz. Part of the job will also be to handle returns and to respond to online customer queries in a timely and service-oriented manner. To ensure success in this position, you perform to a high level of accuracy. Top candidates will be upstanding, organized and able to perform under pressure, always having a state-of-the-art customer experience on top of their mind.

WE DELIVER

• WE DARE
• WE DREAM
• WE CARE WE DELIVER - Let's deliver together:Picking, packaging and distribution of sold items Working with IT required for printing and handling of order/return fulfillment Providing a professional level of customer service via E-mail with emphasis on strong after sales service Checking and counting stock received for eCommerce inventory and shipping material Ensuring all returns are processed correctly and dealt with efficiently and timeously

WE DREAM - This Is What We Dream Of Fluent in German

Ability to work harmoniously with diverse range of people

Proficient with using tools required for this position

Physically agile and dexterous

Hands-on mentality

We CARE - What You Can Expect An internationally successful company

Flat hierarchy

Competitive compensation package

An highly motivated team

A modern workplace

Can-Do-Attitude

Events

Personal and professional development through regular e-learning modules

We are looking forward to welcoming you!