Assistant Employee Relations Advisor (FTC)

Better places, thriving communities. Location: UK Wide (ER team are based in Birmingham however, remote work can be provided if based outside of the Midlands)

Shift: Full-time, Monday to Friday

Contract: 6 Months Fixed Term Contract

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Assistant ER Advisor to join our Employee Relations team, providing expert advice and guidance to managers whilst supporting the effective management of ER cases across the business.

Role Responsibilities

• Manage your own caseload of employee relations matters from initial receipt through to conclusion.
• Provide advice and guidance on HR policies, procedures and best practice.
• Deliver employee relations support to managers via the ER advice line.
• Utilise technology and case management systems to provide a high-quality remote service.
• Support the triage of employee relations cases received from across the business.
• Build relationships with a wide range of stakeholders across both public and private sector contracts.

What We're Looking For

• Knowledge of Employee Relations is ideal (such as Absence Management)
• CIPD qualified or eager to undertake CIPD studies with company support.
• Good IT skills, including Microsoft Word, Excel and PowerPoint.
• An understanding of HR systems would be advantageous.
• A keen interest in Employment Law and HR best practice.
• Strong appreciation of confidentiality and the handling of sensitive information.
• Comfortable working over the phone and taking calls

What's in it for you?

• Ongoing professional development and support for CIPD studies.
• Opportunity to work across a diverse range of contracts and industries.
• Exposure to a wide variety of employee relations cases and employment law matters.

There's a place for you at Mitie, join us today! Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at [email protected].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

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