Assistant F&B Manager (เล้าในสนามบินสุวรรณภูมิ)

Lounge Name: Plaza Premium Lounge Bangkok and Plaza Premium First Bangkok

Working Hours: 9 hours per day (including break time)

Days Off: 6 days per month

JOB SCOPE

To supports the overall management of food and beverage operations within Plaza Premium Lounge Bangkok. This role ensures high-quality service delivery, food safety compliance, cost control, and team performance while maintaining exceptional guest experience in a fast-paced airport environment.

JOB RESPONSIBILITIE

S 1. Operations & Service Excellen

• ceAssist in managing daily food and beverage operations to ensure smooth service flo
• w.Ensure compliance with Plaza Premium Lounge service standards and SOP
• s.Handle guest feedback, service recovery, and operational issues professionall
• y.Support opening and closing procedures and peak-hour operation

s.2. Team Leadership & Scheduli

• ngSupervise, coach, and motivate F&B team members including kitchen, bar, and service staf
• f.Assist in manpower planning, duty roster preparation, and shift coverag
• e.Conduct on-the-job training and performance monitorin
• g.Support disciplinary actions and staff engagement initiative

s.3. Food Safety, Hygiene & Complian

• ceEnsure full compliance with food safety, hygiene, and sanitation standard
• s.Enforce responsible alcohol service policie
• s.Ensure compliance with airport security, health, and safety regulation
• s.Prepare for audits and inspection

s.4. Inventory & Cost Contr

• olAssist in managing inventory, stock rotation, and wastage contro
• l.Monitor food and beverage costs to ensure budget complianc
• e.Support ordering, receiving, and storage of F&B supplie
• s.Assist with monthly stock take and variance analysi

s.5. Quality Control & Menu Suppo

• rtEnsure consistency in food quality, presentation, and portion contro
• l.Support menu implementation and new product launche
• s.Coordinate with kitchen and bar teams to maintain standard

s.6. Reporting & Coordinati

• onPrepare daily operational reports and incident reports when require
• d.Work closely with Lounge Manager, HR, Finance, and other department
• s.Support management initiatives and operational project s.

Skills & Competenc

• iesStrong leadership and team management skil
• ls.Good knowledge of food safety, hygiene standards, and F&B operatio
• ns.Excellent guest service and problem-solving skil
• ls.Ability to work in a fast-paced, shift-based environme
• nt.Good communication and organizational skils.

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