Assistant Front Office Manager

We love this role at Starwood Hotels because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative and further develop your leadership skills in our Front Office department.

We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role. This role reports to the Director of Front Office and works alongside an additional Assistant Front Office Manager and a Guest Experience Manager.

About you...

• Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment
• A post-secondary diploma or degree would be a plus
• Advanced knowledge of front office operations
• Strong leader and a proven track record in guest and team member engagement
• Excels at communication, both verbal and written
• Flexible schedule to include days, evenings, weekends and holidays

Top Perks...

• Complimentary parking at an offsite garage
• Company Paid Health Care
• 18 days PTO starting
• 401k w/ company match
• Discounted hotel stays at Starwood properties