Assistant Front Office Manager

Job Responsibilities:

• Assist the Front Office Manager in daily operations.
• Supervise and coordinate Front Office staff.
• Ensure smooth check-in, check-out and guest services.
• Handle guest complaints and resolve issues professionally.
• Coordinate with Housekeeping, F&B, Engineering and other departments.
• Monitor room status, guest requests and Front Office procedures.
• Conduct staff briefings, training and duty allocation.
• Ensure excellent guest satisfaction and service standards.
• Handle Front Office operations in the absence of the Front Office Manager.

Requirements:

• 7–9 years of relevant hotel Front Office experience.
• Previous supervisory/managerial experience preferred.
• Degree/Diploma in Hotel Management or Hospitality.
• Good communication, leadership and guest-handling skills.
• knowledge of hotel management software - IDS.
• Willingness to work in shifts.

Pay: ₹35,000.00 - ₹42,000.00 per month

Work Location: In person