Assistant Front Office Manager

Key Responsibilities:

• Assist the Front Office Manager in managing day-to-day Front Office operations.
• Supervise and guide Front Office Executives and Associates.
• Ensure smooth check-in, check-out and room allocation processes.
• Handle guest queries, complaints and special requests professionally.
• Monitor reservations, room status and guest information.
• Coordinate with Housekeeping, F&B, Engineering and other departments.
• Ensure proper shift handovers, reports and Front Office documentation.
• Monitor billing, cash handling and adherence to hotel SOPs.
• Maintain high standards of guest service, grooming and operational discipline.
• Support training and development of Front Office team members.

Candidate Requirements:

Minimum 4–8years of Front Office experience, preferably in a hotel.
Previous experience in a supervisory/leadership role preferred.
Good communication and guest-handling skills.
Strong knowledge of Front Office operations and hotel PMS.
InnKey software knowledge/experience will be an added advantage.
Good team management and problem-solving abilities.
Graduate/Diploma in Hotel Management or equivalent qualification.
Willingness to work in rotational shifts. Knowledge of Innkeys software will be preferable.

Interested candidates can share their CV at:
[email protected]

Pay: ₹20,297.11 - ₹45,017.78 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time

Work Location: In person