Assistant Front Office Manager

• Manage the front office team to ensure excellent customer service and efficient check-in/check-out processes.

• Coordinate with other departments to maintain seamless hotel operations.

• Develop and implement strategies to enhance guest satisfaction and loyalty.

• Supervise and train front office staff on hospitality industry standards and best practices.

• Handle guest complaints and resolve issues professionally and courteously.

• Maintain accurate records of hotel transactions, including room assignments and guest information.

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