Assistant General Manager - 100% Permanent Work-from-Home

**Must live near Sta. Rosa, Laguna, as we occasionally meet for team lunches and company events.**

We are looking for a highly organized, proactive, and dependable Assistant General Manager to support the day-to-day operations of the business. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and can effectively manage multiple responsibilities across recruitment, HR, client coordination, and administrative operations.

What we offer:

• 100% PERMANENT WFH with equipment provided
• GUARANTEED pay increase upon regularization and annual raises
• Full-time (Tuesday–Saturday, 6:00 am – 3:00 pm)
• HMO, vacation, and sick leave after 1 year
• Supportive team and stable, long-term role with a U.S.-based company

Key Responsibilities:

• Manage the full employee lifecycle, including recruitment, onboarding, employee records, payroll support, performance reviews, leave administration, salary adjustments, and offboarding.
• Serve as a key point of contact for employees, management, and clients, ensuring effective communication and timely resolution of concerns.
• Coordinate onboarding, equipment deployment, and provide HR and basic IT support in collaboration with external service providers.
• Support day-to-day administrative operations, including company events, meetings, asset management, petty cash, and operational expenses.
• Provide executive support to the CEO, manage special projects, and handle urgent operational or employee matters as needed.

Qualifications:

• Adaptable and team-oriented, with a positive attitude and willingness to support others when needed

• Strong communication and interpersonal skills with a high level of empathy and professionalism.

• Experience in recruitment, administration, or executive support is an advantage.

• Strong organizational, analytical, and problem-solving skills with high attention to detail

• Ability to manage multiple tasks and deadlines in a fast-paced environment

• Strong verbal and written communication and interpersonal skills

• Highly meticulous with excellent follow-up and time management skills.

• Must have a stable internet connection and a quiet, dedicated home workspace

• Able to work independently and manage changing priorities

• Proficient in Microsoft Office, Google Workspace, and able to quickly learn new systems.

Company Overview

The Business Service Group (BSG) plays a vital role in providing essential back-office support to our sister companies situated in the picturesque landscapes of Hawaii , USA. We are not a BPO, we are a closely-knit family of enterprises, encompassing an accounting firm, insurance, photography services, property management, logistics, IT support, and Restaurant Supply, all operating under a unified ownership umbrella. We also support family-affiliated companies in HR administration and outsourcing firm as well as companies based in California in the Personal Care Products industry.

We've embraced a modern work culture, and our team enjoys the flexibility of a Permanent Work-From-Home setup.