Assistant General Manager (AGM)

Seeking a highly engaged, team orientated and guest focused individual who will assist in leading the Hyatt Place team to achieve our goals!

POSITION PURPOSE:

Assist the General Manager with the overall responsibility of the operation for the entire hotel including profitability, guest service, product quality, overall cleanliness and maintenance of hotel property.

ESSENTIAL FUNCTIONS include the following. (Other duties may be assigned.)

Lead the effective management of the Rooms, Food & Beverage and Engineering functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction. Direct the maximization of room revenue by anticipation of market shifts, development and monitoring of annual business and marketing plans, and participating in property sales and marketing efforts. Measure the effectiveness of broad-based marketing plans and yield management efforts to maximize the number of market segments needed and to diversify the sources of revenues. Manage and monitor sales and marketing personnel activities. Assist with the development of a realistic and attainable business plan and budget that defines operational goals and profitability objectives. Be available and visible to the guests. Meet and greet guests at breakfasts, social hours, etc. as determined by the brand to build relationships and monitor guest satisfaction levels. Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage or deterioration. Conduct a minimum of daily meetings with department heads; weekly meetings with the sales staff and monthly all associate meetings. Ensure each department is conducting daily pre-shift meetings and participate when possible.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Work Location: In person