Assistant General Manager (AGM)

Maison Saint Charles Hotel, a renowned establishment nestled in the heart of vibrant New Orleans, is seeking to fill the position of Assistant General Manager. As the right hand to the General Manager, you will play a pivotal role in ensuring the smooth operation of the hotel and in creating an exceptional experience for our guests.

Primary Responsibilities:

• Operational Management: Assist the General Manager in the day-to-day management of hotel operations, including staff supervision, reservation management, and coordination of guest services.
• Customer Service: Maintain exceptional service standards to ensure customer satisfaction and loyalty. Address guest inquiries and resolve issues promptly and professionally.
• Staff Management: Recruit, train, and supervise hotel staff, ensuring each team member is motivated and capable of delivering superior service.
• Financial Management: Assist in budget management, financial reporting, and revenue maximization through effective pricing strategies and cost management.
• Standards Compliance: Ensure the hotel meets quality and safety standards by coordinating regular inspections and implementing necessary corrective measures.

Requirements:

• Previous experience in the hospitality industry, preferably in a supervisory or managerial role.
• Excellent communication and problem-solving skills
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Proficiency in hotel management software and computer tools.
• Availability to work a flexible schedule, including evenings, weekends and holidays.

We offer an exciting opportunity to be part of a dynamic team within a reputable establishment in New Orleans.

If you are a motivated leader with a strong sense of hospitality and operational excellence, we encourage you to apply today to join our growing team.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience:

• Hotel Management: 2 years (Required)
• Accounting: 1 year (Preferred)
• Management: 1 year (Required)
• Hotel Front Desk: 1 year (Required)
• Hotel Operations: 1 year (Required)

Ability to Commute:

• New Orleans, LA 70130 (Required)

Work Location: In person