Assistant General Manager

We are a fast-growing company at the forefront of Singapore's commercial electric vehicle (EV) industry, providing innovative and sustainable transportation solutions. Our business specializes in electric trucks, charging infrastructure, and end-to-end fleet electrification services, helping businesses transition towards a greener future. Backed by industry expertise and a commitment to innovation, we offer employees the opportunity to grow in a dynamic, forward-thinking environment while contributing to the future of sustainable mobility.

The Assistant General Manager supports the General Manager in overseeing daily operations, ensuring business objectives are met, and driving overall organisational performance. This role requires strong leadership, operational expertise, and the ability to manage cross‑functional teams while maintaining high standards of customer service and efficiency.

Scope of Work:

Operational Management:

• Assist in planning, directing, and coordinating daily operations across departments to ensure smooth workflow.

Financial Oversight:

• Support budgeting, forecasting, and financial reporting.
• Set and monitor KPIs.
• Implement cost-control measures.

Customer Experience:

• Work with teams to streamline processes, reduce friction, and create seamless experience for customers.
• Establish systems to capture, analyse, and act on customer feedback; use insights to refine operations and enhance satisfaction.
• Record and analyse recurring faults to identify design or design weaknesses.

Strategic Planning:

• Collaborate with the GM to develop and execute business strategies, growth initiatives, and performance improvement plans.

Compliance & Standards:

• Maintain adherence to company policies, industry regulations, and safety standards.

Reporting:

• Provide regular updates to the GM on operational performance, challenges, and opportunities.

Qualifications

1. Bachelor’s degree in Business Administration, Management, or related field (Master’s preferred).
2. 5+ years of experience in operations or management, ideally in a similar industry.
3. Strong leadership and interpersonal skills with proven ability to manage diverse teams.
4. Excellent problem‑solving, organizational, and communication abilities.
5. Financial acumen and experience with budgeting and performance metrics.
6. Ability to thrive in a fast‑paced, dynamic environment.

Core Competencies

• Leadership & People Management
• Operational Efficiency
• Strategic Thinking
• Customer Focus
• Financial Management
• Adaptability & Decision‑Making