Assistant General Manager

Duckstache Hospitality is excited to announce that we are looking for a talented hospitality professional to lead our team as Assistant General Manager at Aiko. This position offers a starting salary of $65,000 annually. As an employee of Duckstache Hospitality, you are also eligible for our benefits program which includes 15 days (120 hours) of paid time off. Paid time off will be prorated for the remainder of the year. Paid time off will renew the 1st of the year and will not carry over from the previous year. Additionally, you will receive a manager discount of 95% on dining for yourself and one other guest at all Duckstache Hospitality restaurants (50% discount for more than plus one). As a regular, full-time employee, you will be eligible for company sponsored health benefits and may enroll upon the successful completion of your 60-day probationary period.

About Aiko

Chefs Patrick Pham and Daniel Lee have over 30 years of combined experience in Japanese cuisine and sushi. They established their culinary careers in Houston where they worked together for four years at an award-winning Japanese restaurant. Pham and Lee teamed up to bring new curated dining concepts to Houston’s food scene and kicked off a series of omakase pop-up dinners called Secret Taste. In 2019 Pham and Lee opened Kokoro Sushi and Yakitori in the Bravery Chef Hall in Downtown Houston, and following their success opened Handies Douzo shortly after. Aiko’s sushi bar, the chefs thoughtfully curate a range of omakases and a variety of raw, cooked, and rolled items. Aiko (pronounced eye-ko) means “love child” in Japanese — nod to the two other Duckstache Hospitality concepts, Handies Duozo and Kokoro Sushi and Yakitori, that inspired the menu.

Job Purpose

At Duckstache Hospitality, our managers are dedicated to upholding our cultural values, ensuring the highest standards in food quality, cleanliness, and service. They lead our team with a strong commitment to excellence, guiding and inspiring each member to deliver their best. We seek candidates with a passion for working in a chef-driven environment and a genuine eagerness to learn about sushi, sake, and Japanese culinary traditions.

Duties and Responsibilities

The primary job duties and responsibilities of being an AGM include but are not limited to the following:

• Upholds standards and practices set forth by the General Manager
• Takes on General Manager functions in the absence of the General Manager
• Commit to upholding the restaurant’s brand and image through dedicated service and a passion for hospitality
• Oversee and manage daily shifts, maintaining a fast-paced and efficient work environment
• Plan and coordinate service, including reservations and special events
• Create and manage staff schedules
• Train, develop, and supervise team members
• Cultivate strong relationships with guests
• Motivate staff to exceed expectations with rewards and incentives
• Monitor and address issues in the kitchen promptly
• Assist in controlling food and labor costs
• Uphold health code regulations
• Ensure all checklists are completed
• Manage inventory effectively
• Enforce company policies and standards
• Perform other duties as assigned

Qualifications

Duckstache Hospitality requires the minimum qualifications to successfully perform the position of AGM.

Language:

• Fluent speaking, reading, and writing: English. Spanish preferred but not required.

Qualifications:

• Minimum 2 years of experience as a manager in a similar environment
• TABC Certified
• Texas Food Handlers certificate
• Excellent guest service skills
• Good memory
• Flexible availability in scheduling
• Capacity to multitask
• Ability to work as part of a team
• Friendly!

Required Education:

• May require a bachelor's degree, depending on years of experience.

Working Conditions

The incumbent will be working in a restaurant setting, on the floor with guests, in the kitchen and dish area. Potential hazards include but are not limited to cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical Requirements

The incumbent is required to stand/walk for long periods of time. Incumbent is regularly required to talk and hear. This position is very active and requires the ability to lift up to 40 lbs. and be able to constantly move around in the restaurant.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person