Assistant General Manager

Now Hiring – Assistant Manager

Join Our Team!

We are looking for a motivated, dependable, and energetic Assistant Manager to help lead daily operations in both our retail and restaurant businesses. If you enjoy working with people, leading a team, and creating great customer experience. If you are looking for a work / life balance our managers typically work 40-45 hours we are closed on Sundays. We would like to meet you!

Position Overview

Our Assistant Managers are full-time, salaried positions responsible for overseeing production and assisting with overall store operations. This role plays a key part in achieving performance goals related to sales, customer service, product quality, and staff development.

Supervisory Responsibilities:

• Inspires staff to achieve goal oriented objectives through a positive, hands-on style of leadership.
• Support daily store and restaurant operations
• Oversee production and workflow efficiency
• Assist with scheduling and team supervision
• Deliver excellent customer service
• Help achieve sales and performance goals
• Maintain high standards for product quality and presentation
• Train, coach, and motivate staff members
• Ensure cleanliness, organization, and operational excellence
• Assist with opening and closing procedures
• Handle customer concerns professionally

Duties/Responsibilities:

• Oversees and participates in food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the cafe and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Directly involved in all areas of food preparation including serving and catering.
• Drive company vehicle to deliver food.
• Ability to operate a torch as to glaze hams and turkeys.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong hands on supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite, P.O.S. systems.

Education and Experience:

• High school diploma or equivalent preferred.
• Minimum of 3 years restaurant management experience preferred.
• Successful completion of corporate training program required.
• Serve safe certified preferred.
• Valid and clean Driver’s License.

Physical Requirements:

• Ability to traverse all parts of the restaurant quickly.
• Prolonged periods walking and standing.
• Must be able to lift 60 pounds at times.
• Operate a torch as to glaze hams and turkeys.

Must provide 3 business references and complete background check.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Restaurant management: 2 years (Preferred)

License/Certification:

• ServSafe (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Minnetonka, MN 55305 (Required)

Ability to Relocate:

• Minnetonka, MN 55305: Relocate before starting work (Required)

Work Location: In person