Assistant General Manager

Assistant General Manager – Double Knot NYC

Double Knot NYC is seeking an accomplished Assistant General Manager to help lead one of Schulson Collective’s most anticipated and high‑profile openings in Manhattan. This role is designed for a polished, operations‑minded hospitality professional with exceptional leadership presence, refined taste, and the ability to thrive in a fast‑paced, chef‑driven environment. Only candidates with a proven record of excellence in elevated, high‑volume dining rooms will be considered.

About the Role

The Assistant General Manager serves as a key operational and cultural leader within Double Knot NYC — supporting the GM in driving performance, shaping service standards, and maintaining the energy, precision, and hospitality that define the brand. This individual will oversee daily FOH operations, mentor a diverse team, and ensure seamless alignment between service, culinary execution, and guest experience. It is a rare opportunity to help steward a flagship NYC opening within a nationally recognized restaurant group.

Responsibilities

• Support the General Manager in leading all FOH operations with discipline, consistency, and a guest‑centric mindset
• Maintain a polished, composed floor presence that sets the tone for service, culture, and team engagement
• Train, mentor, and develop FOH staff and supervisors, ensuring high performance across multiple service environments
• Uphold rigorous service standards and ensure every guest interaction reflects Double Knot’s reputation for warmth, energy, and excellence
• Partner closely with the Executive Chef and BOH leadership to ensure seamless coordination and flawless execution
• Assist with financial performance through labor management, cost control, and operational systems tailored to NYC market demands
• Oversee scheduling, service logistics, and daily operational flow to ensure efficiency and consistency
• Support strategic initiatives, openings, programming, and long‑term operational planning in collaboration with senior leadership

Qualifications

• 3–5+ years of management experience in upscale, fine‑dining, or high‑volume chef‑driven concepts
• Demonstrated ability to lead teams with clarity, confidence, and high expectations
• Strong financial and operational acumen, with experience managing labor, cost controls, and performance metrics
• A leadership style that inspires excellence and fosters a positive, professional culture
• Exceptional communication skills and a polished, guest‑focused presence
• Experience with Japanese, izakaya, omakase, or multi‑concept dining environments is highly valued
• Prior NYC hospitality experience strongly preferred

More detail about Double Knot - NYC part of Schulson Collective