Assistant General Manager

We are looking for an experienced and hands-on Assistant General Manager to support the overall management and daily operations of our business in Bali.

The ideal candidate has a strong background in retail, food & beverage (F&B), hospitality, or related industries, with proven experience in team management, operations, customer service, and business development.

Key Responsibilities

• Assist the General Manager in overseeing daily business operations
• Manage and coordinate teams across retail and F&B operations
• Ensure high standards of customer service and guest experience
• Monitor operational performance, sales, costs, and profitability
• Support recruitment, training, and performance management of staff
• Develop and implement operational procedures and improvements
• Coordinate with suppliers, partners, and other stakeholders
• Assist with business development, marketing, and promotional activities
• Identify opportunities to improve efficiency, revenue, and customer satisfaction
• Act as the General Manager's representative when required

Requirements

• Proven experience in a management or supervisory role
• Experience in retail, F&B, hospitality, or a combination of these sectors
• Strong leadership, communication, and organizational skills
• Commercially minded with good understanding of operations and profitability
• Comfortable working in a fast-paced and multicultural environment
• Excellent interpersonal and problem-solving skills
• Previous experience living or working in Bali is highly preferred
• Ability to work hands-on and adapt to the dynamic nature of the Bali business environment