Assistant General Manager

Position Overview:

House of Lager Brewery is seeking an experienced and hands-on Assistant General Manager to support the General Manager with the day-to-day operation of our restaurant.

The AGM will oversee service, staff, scheduling, ordering, inventory, and overall restaurant standards while helping create an exceptional guest experience and positive team environment.

This position is focused exclusively on restaurant operations and does not include brewery management or production responsibilities.

Key Responsibilities

• Oversee daily restaurant and front-of-house operations as Manager on Duty.
• Ensure high standards of guest service, food and beverage quality, cleanliness, and presentation.
• Create and manage staff schedules, including shift coverage and staffing levels.
• Lead, train, coach, and support front-of-house staff.
• Assist with hiring, onboarding, and performance management.
• Manage ordering, receiving, inventory, and product levels for restaurant operations.
• Monitor waste, product usage, labour, and operating costs.
• Oversee opening, closing, cash-out, and daily operational procedures.
• Handle guest concerns and resolve service issues professionally.
• Ensure compliance with liquor, health, safety, and workplace regulations.
• Coordinate staffing and operations for large parties, private events, and special functions.
• Work closely with the General Manager on operational planning, sales, cost control, and team development.
• Step into the General Manager's role when required.
• Maintain a positive, professional, and team-oriented workplace.
• Perform other restaurant management duties as required.

Qualifications

• Previous restaurant management or supervisory experience.
• Strong leadership, communication, and organizational skills.
• Experience with scheduling, ordering, inventory, and staff management.
• Ability to work effectively in a fast-paced environment.
• Strong customer service and problem-solving skills.
• Serving It Right certification required.
• FoodSafe certification is an asset.
• Availability to work evenings, weekends, and holidays.

Ideal Candidate

A hands-on, dependable, and organized hospitality professional who leads by example, takes ownership of the operation, and enjoys creating a great experience for both guests and staff.

Pay: $60,000.00-$77,715.94 per year

Experience:

• Restaurant management: 1 year (preferred)

Language:

• English (required)

Work Location: In person