Assistant General Manager

Assistant General Manager (AGM)

The Assistant General Manager (AGM) supports the General Manager in overseeing the daily operations of the restaurant. This position is responsible for helping maintain strong operational standards, managing inventory and ordering, developing employees, and ensuring the restaurant is prepared to deliver excellent food and customer service every day.

Key Responsibilities

Inventory & Ordering

• Manage and place orders for dry goods, packaging, cleaning supplies, and other assigned restaurant supplies.
• Conduct accurate weekly inventory counts and maintain organized inventory records.
• Monitor product usage and inventory levels to prevent shortages and excessive overstock.
• Receive deliveries and verify that quantities and products match invoices and purchase orders.
• Keep storage areas organized, clean, properly labeled, and rotated using FIFO procedures.
• Communicate inventory issues, shortages, or unusual product usage to the General Manager.

Employee Onboarding & Training

• Assist with onboarding all new employees.
• Ensure new hires understand restaurant policies, procedures, food-safety standards, and expectations.
• Train employees on their assigned stations and responsibilities.
• Follow up with new employees to ensure they are progressing through training.
• Help cross-train employees on multiple positions to build a stronger and more flexible team.
• Coach employees and provide feedback when standards are not being met.

Restaurant Operations

• Support the General Manager with daily restaurant operations and administrative responsibilities.
• Help oversee opening, closing, and shift-change procedures.
• Ensure all stations are properly stocked and prepared for service.
• Monitor food quality, portioning, cleanliness, customer service, and speed of service.
• Help ensure employees follow recipes, portion standards, and operating procedures.
• Assist the team during busy periods wherever needed, including the line, kitchen, register, prep, or cleaning.
• Help maintain a clean, organized, and safe restaurant at all times.

Leadership & Management

• Act as the manager on duty when the General Manager is unavailable.
• Help hold employees accountable for attendance, uniforms, cleanliness, performance, and restaurant policies.
• Communicate employee concerns, maintenance issues, inventory problems, and operational challenges to the General Manager.
• Help create a positive, respectful, and productive work environment.
• Lead by example and maintain a professional attitude during every shift.

Qualifications

• Restaurant or food-service experience preferred.
• Previous leadership or management experience preferred.
• Strong organizational and communication skills.
• Comfortable managing inventory, ordering, and employee training.
• Ability to lead employees and hold team members accountable.
• Strong attention to detail.
• Ability to work in a fast-paced restaurant environment.
• Dependable, punctual, and willing to step into different positions when needed.

Expectations

The AGM should understand the restaurant from both an operational and leadership perspective. The goal of this position is to support the General Manager, maintain consistency throughout the restaurant, develop employees, control inventory, and help ensure the restaurant operates efficiently every day.

Pay: $17.00 - $18.00 per hour

Expected hours: 40.0 per week

Work Location: In person