Assistant General Manager

Are you an ambitious hospitality manager ready to make the leap to executive portfolio leadership? Morrow Hospitality is seeking a dynamic, forward-thinking Assistant General Manager (AGM) who possesses the drive, work ethic, and "stretch capabilities" to eventually step into a full General Manager role within our company.

This is not a passive supporting role. As an AGM, you will actively manage operations at one of our 5 distinct concepts alongside our senior leadership team. You will undergo a deliberate, hands-on professional development program designed to master multi-unit P&L management, financial strategy, and talent architecture. The ideal candidate has a rock-solid foundation in restaurant operations and a deep hunger to be coached into a top-tier executive.

Core Responsibilities & Stretch Goals

• Operational Partnership: Work in direct lockstep with the General Manager and executive ownership to run daily front-of-house and back-of-house operations across all 5 distinct venues.
• Team Leadership & Culture: Oversee the interview, selection, onboarding, and continuous training of front-of-house staff. Act as the primary cultural catalyst on the floor, coaching and mentoring team members daily.
• Financial Oversight Tracking: Assist the General Manager in auditing weekly food and beverage costs (COGS), building labor schedules against local tourism cycles, and checking POS reporting systems to protect portfolio margins.
• Guest Experience & Resolution: Set the standard for 5-star service by leading by example on the floor. Address guest concerns with absolute poise and use data from guest comments to improve internal systems.
• Compliance & Standard Auditing: Ensure the restaurant maintains perfect alignment with Louisiana health codes, safety regulations, and interior cleanliness standards.

Desired Qualifications & Stretch Capabilities

• Education: High School diploma or equivalent required; a Bachelor's degree in Hospitality Management or Business Administration is a distinct plus.
• Experience: At least 3–5 years of proven leadership experience as a Assistant Manager, Service Manager, or high-volume Shift Supervisor in a fast-paced restaurant setting.
• The "Stretch" Trait: Documented career history showing rapid promotion, an eagerness to take on unprompted projects, and a clear desire for professional growth.
• Logistical Skills: Deep proficiency with modern restaurant tech (POS systems like Toast, reservation platforms, and inventory tracking software).
• Leadership Style: Exceptional communication skills with the unique ability to motivate, lead, and unite a diverse workforce through high-stress, high-volume shifts.
• Credentials: Must possess (or be able to rapidly obtain) a valid Food Safety Manager Certificate and a Louisiana Responsible Vendor Permit.

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