Assistant General Manager

Position: Pre-Sales Strategist

Location: Mumbai
Experience: 23 Years
Qualification: MBA from a Tier-1 B-School (IIMs, ISB, XLRI, SPJIMR, FMS, MDI, JBIMS, NMIMS, Symbiosis, or equivalent premier institutes)

About the Role

We are looking for a highly driven and analytical Pre-Sales Strategist to support customer acquisition and revenue growth initiatives. The role requires engaging with prospective customers, understanding their requirements, conducting detailed need assessments, and developing strategies to improve conversions and customer experience.

Key Responsibilities

• Engage with prospective customers through calls, virtual meetings, and in-person interactions.
• Understand customer requirements and provide tailored solutions aligned with their needs.
• Conduct detailed customer profiling and needs analysis to improve conversion effectiveness.
• Support the sales team in managing high-potential leads and driving customer engagement.
• Develop customer-centric pitches, presentations, and communication strategies.
• Analyze customer interactions, conversion trends, and sales performance data to identify improvement opportunities.
• Collaborate with Sales, Marketing, and Operations teams to enhance the customer journey.
• Maintain accurate records of customer interactions and follow-ups in CRM systems.
• Monitor market trends and customer preferences to provide actionable insights.
• Drive initiatives to improve lead quality, customer experience, and overall sales productivity.

Desired Candidate Profile

• MBA from a Tier-1 B-School.
• 2–3 years of experience in Pre-Sales, Business Development, Customer Acquisition, Sales Strategy, Growth, Revenue, or Customer Engagement roles.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Strong stakeholder management and interpersonal skills.
• Proficient in Microsoft Excel, PowerPoint, and data analysis.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with strong commercial acumen.

Preferred Industry Experience

• Real Estate
• BFSI
• Consumer Internet
• E-commerce
• Hospitality
• Automotive
• Telecom
• Retail

Key Competencies

• Customer Acquisition Strategy
• Business Analysis
• Data-Driven Decision Making
• Communication & Influencing Skills
• Stakeholder Management
• Problem Solving
• Commercial Acumen
• Result Orientation

What We're Looking For

A candidate from a premier MBA institution with 2–3 years of experience in customer-facing, growth, or sales strategy roles, who can combine analytical thinking with strong customer engagement skills to drive business growth and improve conversion outcomes.