Assistant General Manager

Assistant General Manager / Service Director

Basement Burger Bar

Position Summary:
The AGM / Service Director supports daily restaurant operations with a focus on leading front-of-house service, delivering exceptional guest experiences, and driving team performance. This role partners with the General Manager to ensure operational excellence and achieve business goals.

Key Responsibilities:

• Lead and coach front-of-house staff to maintain high service standards
• Ensure an exceptional, consistent guest experience and resolve issues quickly
• Oversee daily operations, including opening/closing and floor management
• Support hiring, training, and team development
• Maintain cleanliness, safety, and health compliance standards
• Assist with scheduling, labor control, and overall financial performance

Qualifications:

• 2+ years of restaurant management experience
• Strong leadership and communication skills
• Passion for hospitality and guest service
• Ability to work flexible hours, including nights and weekends

Compensation & Benefits:

Competitive salary, bonus opportunities, and growth potential

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Work Location: In person